Healthcare2U onboarding guide
Get started on physician-led healthcare, offering virtual and in-person care at a predictable fixed cost. Convenient, affordable access whenever you need it.
Personalized care anytime and anywhere with no claims or surprise costs. From urgent needs to chronic care, Healthcare2U has you covered.
To access Healthcare2U Services, including telehealth and in-office visits, you must call 1.800.496.2805
What is Healthcare2U
Healthcare2U offers a nationwide Direct Primary Care (DPC) membership that costs 40% less than traditional DPC and eliminates geographic limits. As healthcare costs rise, we help employers protect their bottom line by guiding employees through unlimited primary, chronic, and urgent care while avoiding costly insurance claims.
$0 Virtual Care Consults
Direct Primary Care offers unlimited 24/7/365 access to licensed providers at no cost to the member.
$10 In-Office Primary Care Visits
Nationwide access to in-person visits with board-certified physicians for just $10.
$25 Urgent Care Visits
Members can access urgent care centers across the country for a flat $25 visit fee.
Onboarding Email
Once you enroll in the Healthcare2U program, you will receive a Welcome Email with your member ID and onboarding instructions on your effective date or the day before. Follow the instructions in that email to complete your registration.
If your mobile phone number is saved in the Daisy Health platform, you will also receive a welcome text message and a call from the bilingual Patient Advocacy Line.
You will continue to receive follow-up emails from Daisy Health at the email address you used during registration.
Download the app
Download the Healthcare2U app to your mobile device via IOS or Android link.
Alternatively, scan the QR code below or search manually for "Healthcare2U" in the App Store or Google Play.
You need to sign in to Healthcare2U to access your DPCplus membership. All membership features are managed through the Healthcare2U mobile app.
Follow the instructions in your welcome email to log in.
You can sign in using your Member ID and date of birth. Your Member ID will be sent to you in an email from Healthcare2U on your plan’s effective date.
How to Access Membership
Step 1:
Everything begins with a phone call to +1 (800) 496-2805
If a Healthcare2U member begins to feel ill, the member will call Healthcare2U’s bilingual Patient Advocacy Line (PAL) at +1 (800) 496-2805. Based upon the member’s symptoms, Healthcare2U’s medical professionals will provide direct primary care options of a Virtual DPC consult, an in-office doctor’s appointment with a Healthcare2U physician or urgent care facility (in-office appointments are only available within business hours of 7 AM to 6 PM CST Monday through Friday).
Step 2:
Once the member chooses the option they want, Healthcare2U medical professionals will schedule the virtual consult or in-office appointment.
Step 3:
In-Office Appointment:
Healthcare2U’s medical professionals will make the appointment during business hours and call the member back with appointment details. The Healthcare2U member is responsible for the visit fees associated with their care. The physician will treat the member at the appointment and prescribe generic medication if necessary.
Virtual Care:
Members accessing virtual primary care can choose to consult with a licensed physician either over the phone or via video, based on their preference. When appropriate, the physician will call in a prescription to the member’s pharmacy of choice. Virtual primary care is available 24/7/365 with a $0 visit fee.
Direct Primary Care extra
Your DPCplus membership provides you with access to money-saving discounts!
Lab & Rx
Supplies & Equipment
Vision & Lasik
Speech & Hearing
Digitized ID Card
The Healthcare2U mobile application also includes access to your digitized membership ID card, which houses all the information you need to use your membership.
Click the Digitized ID Card button on your app homepage to access your ID card.
Dependents
Healthcare2U may or may not cover dependents depending on the employer plan selected on the Daisy Health platform. Please check with your employer to confirm whether dependents are included.
If you are enrolled in a plan labeled “Employee + Family,” then Healthcare2U covers your entire household. This can include a spouse, child, parent, aunt, or other relatives. Dependents will not receive any welcome emails, text messages, or phone calls.
Dependents who are 18 or older should download the Healthcare2U app and register through it to receive their own digital ID card.
Dependents under 18 will not have separate accounts. They are covered through the primary member’s account.